Intech Solutions

Knowing Who’s Who in the Zoo

Knowing Who’s Who in the Zoo

How Intech Solutions helps Data Zoo verify data faster and smarter

Data is the fuel of today’s global economy. With digital transactions now the norm, identity verification has become critical.  Businesses must know that the people and organisations they deal with are either legitimate or present a risk of fraud, scams, or broken trust.

That’s where Data Zoo, a Sydney-based identity verification leader, comes in.

Data Zoo delivers fast, reliable access to trusted global data sources, helping banks, fintechs, gaming platforms, and crypto exchanges strengthen compliance, prevent fraud, and onboard more customers globally. Their
offerings span identity verification and fraud detection, all built on real-time, authoritative data.

Foundedin 2011, the company today employs 80 staff across offices in Australia, New Zealand, Singapore, the United Kingdom, and the United States, providing
customers with verification experiences in over 170 countries across 45 major markets.

“Put simply, Data Zoo makes identity verification easy, reliable, and global,” says VP of Engineering, Ben Meneses-Sosa.

The Challenge: Addresses that Don’t Match

Delivering high-quality data verification services in an ever-changing global economy requires constant innovation. Behind the scenes, Data Zoo saw an opportunity to optimise how address data was utilised to further enhance service accuracy and efficiency.

With countless address formats across various countries, data mismatches often slowed down the verification and introduced the possibility of unreliable and inaccurate address matching.

“There is an inherent
difficulty in normalising diverse address inputs.   Data verification requires complex granular
comparison – and without consistent data this task becomes tedious and time
consuming,” Meneses-Sosa explains.

 

The Solution: Partnering with Intech Solutions

To address this challenge, Data Zoo partnered with Intech Solutions using its IQ Office software. The integration allowed Data Zoo to connect its Know Your Customer (KYC) service directly to Intech’s API for batch and real-time address validation.

“Intech’s solution standardises and normalises all incoming addresses, transforming varied formats into a consistent, uniform structure,” says Meneses-sosa.

The technology provided by Intech utilised a unique address identifier (address ID) for every standardised address.

“By leveraging the address ID, we optimised our matching logic to perform direct ID comparisons rather than expensive, multi-field address element matching,” he says.

“The consistent formatting and unique identifiers dramatically reduced complexity in data processing and enabled easier downstream analytics.”

The results were immediate for Data Zoo:

  • 30% faster search and match times
  • Dramatically higher match accuracy
  • Faster data enrichment
  • Simplified maintenance and scalability
  • Fewer manual interventions

With Intech’s solution supporting the validation of incoming data, Data Zoo enhanced its services and improved match rates, resulting in better outcomes for customers.

A Smooth Collaboration

For Gareth Boord, Data Zoo’s Senior Data Architect, the partnership with Intech was as valuable as the technology.

“Intech are highly professional, technically strong, and customer focused. From the first planning sessions through to implementation and ongoing support, their communication was clear and proactive,” he says.

“They took the time to fully understand our data requirements and were always responsive to questions or changes along the way. The solution was delivered on time and with the level of reliability we needed, which made the whole process stress-free.”

Boord says several moments stood out for him in the integration journey with Intech.

“We greatly valued the early design discussions where Intech translated our complex data-verification needs into a practical, scalable plan,” says Boord. 

“Their project lead and technical specialists were consistently well prepared and quick to offer thoughtful suggestions, which gave us a lot of confidence. Those collaborative workshops really set the tone for the success of the project.”

Boord says Intech’s innovative solutions and flexible, problem-solving mindset make them an excellent partner for organisations like Data Zoo, whose focus is delivering unparalleled identity verification services to customers.

“If someone is looking for a team that listens, delivers on commitments, and provides ongoing support, I would wholeheartedly recommend Intech.”

Smart Decisions, Smarter Data

 “Working with Data Zoo to meet the challenge of powering modern identity management and matching was a terrific experience,” says Mike Robin from Intech. 

“The Address Validation components central to Intech Solutions’ location intelligence software has proved to be the best available in the market.”

Get in touch with Intech today for a demonstration of what Intech’s solutions can do for your business.   

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