If tracking down a long-lost inheritance from a far corner of the globe sounds like a great idea, you will be intrigued to learn about the work of Worthington Clark, an Australian-based genealogy and asset research firm.
Like the best and most exciting car races, competition in the auto industry is often fast and furious. When vehicles need repair – as they inevitably do – customers demand speed and efficiency to acquire spare parts.
Intech Solutions’ API fuels OnlineAutoParts’ success Read More »
Intech Solutions’ General Manager Robert Jochelson shares four examples of the perils of poor customer data – a problem that Intech is dedicated to solving for its customers. When it comes to deliveries, what seem like minor glitches at the time can quickly snowball from ‘a light comedy of errors’ to ‘full-blown logistics nightmare’. Here’s
The comedy and tragedy of Data Quality: When customer data goes wrong Read More »
An award-winning digital solution that calculates the value of switching commercial vehicle fleets to electric power is continuing to build on its success in New Zealand with the help of Intech Solutions’ (Intech) IQ Office advanced address validation and geocoding suite.
Intech Solutions’ IQ Office helps drive success for SwitchMyFleet Read More »
Most large, successful businesses or organisations that exist today once started small, building around a single great idea—be it a product, service, or solution that addressed a need in the marketplace. Small organisations naturally want to attract more customers so they can gradually—or sometimes rapidly—turn into large organisations. New divisions and departments will need to
How to create a single customer view Read More »
I’ve been working in the field of artificial intelligence for about 40 years now, and for most of that time, ‘AI’ was seen as something of an esoteric pursuit to which no-one really paid much attention.
But everything changed almost exactly a year ago to the day when OpenAI released ChatGPT, which captured people’s imaginations across the world.
Part 1: Solving the AI puzzle: The importance of data quality Read More »
There’s a presumption that artificial intelligence means that computer programs are intelligent in their own right. This is simply not true.
AI only acts on information that it’s been given. This means there’s no real ‘intelligence’ in AI at all. Rather, AI learns from data and uses that to make predictions.
Because it does not have intelligence of its own, there are some clear examples where AI gets things wrong.
Part 2: Artificial Intelligence Fundamentals: Get Your Data Quality Sorted First! Read More »
– A tale of transition and transformation
A recent customer success story illustrates the benefits of moving to IQ Cloud, Intech Solutions’ hosted web service for handling large volumes of address validation and geocoding processes.
Companies of all sizes and complexity, both in Australia and internationally, are either getting on board with digital transformation or risking being left behind in an increasingly cloud-focused world.
Intech Solutions delivered such a transformation for one notable client of ours in 2023, who provided some helpful feedback for other organisations considering this move.
From the Office to the Cloud <p style="font-size:15px"
– A tale of transition and transformation Read More »
There’s a well-known saying: “Can’t see the forest for the trees”, the meaning of which is easily understood. That is, if you focus too much on the small details, you won’t see the big picture. It’s a helpful maxim for life and business.
But what if you find yourself in a situation where the tiny details are incredibly important? What if you find your business has become the victim of fraudulent activity?
The nature of fraud is that it is all about deception – hiding wrongdoing in the details of business communications and transactions by someone trying to make illicit financial gains.
The Tiger in the Forest Read More »
The thorny issue of money laundering hit the headlines again recently with an announcement from Austrac that it was set to bring court action against SkyCity Entertainment Group after the regulatory agency found “systemic failures” in the casino operator’s approach to anti-money laundering (AML).
Amongst an extensive list of allegations, one key point stood out. Austrac said SkyCity “did not have a transaction monitoring program to monitor transactions and identify suspicious activity that was appropriately risk-based or appropriate to the nature, size, and complexity of SkyCity.”
Anti-Money Laundering: Beating the Odds with Graph Databases Read More »
When someone asks us, “Who are you?” – there is a multitude of ways we could answer.
However, when someone asks us, “Where are you?” – the answer tends to be much simpler.
Technologically speaking, the process of identifying those millions of data points on a digital map is known as geocoding.
Geocoding information comes from…
In 2020, Australia’s financial crime watchdog AUSTRAC hit the Westpac bank with the biggest penalty in Australia’s corporate history – $1.3 billion – for failing to spot and stop more than 23 million instances of money laundering.
It seems like it would be hard to miss 23 million occurrences of anything – but therein lies the challenge for spotting money laundering in today’s global digital economy.
So, how big is the problem, and what can be done about it?
Digging in the Dirt – Spotting Money Laundering with Graph Databases Read More »
Having looked at why using an Address Validation service for your customer database is vitally important for effective business in our last blog post, this month we take a deeper, more technical dive into Intech’s solution to help you understand how it all works together to deliver the service known as location intelligence, and the benefits of the solution.
Address Validation: Understanding Location Intelligence Read More »
Let me introduce you to Mr Peter Jones.
According to my customer database, he lives at 16 Cavendish Street in the Sydney suburb of Stanmore. However, I also have a record of a ‘P Jones’, who supposedly lives at 1/6 Cavendish Lane in the Sydney suburb of Enmore.
In my database, I also have a record of a ‘Pete F. Jones’ purchasing one of my company’s products, and another transaction, recorded several months later, where a ‘PF Jones’ orders the same item.
Who are these multiple mysterious ‘Mr Jones’ personages who are apparently residing in close vicinity to one another in the inner-city suburbs of Australia’s largest city, and purchasing similar products from my company?
Would it surprise you to learn that they are actually one and the same person?
Getting to ‘True’ with Single Customer View Read More »
As the global COVID-19 pandemic runs into its third year, you would be hard pressed to find a business or individual that has not been affected in some way by the disruption that the virus has caused to global supply chains.
Now, as the virus continues to evolve and whole countries once again find themselves having to tackle new outbreaks, it’s clear that global supply chains are going to feel the ongoing impacts for a long time yet. For businesses everywhere, finding ways to successfully navigate these unfamiliar seas will be the new normal. ‘Adapt or die’ will be the driving principle.
Searching for solutions to supply chain disruption? Graph databases may be the answer. Read More »
Address validation may seem an obvious pre-requisite for any business, but many keep it a low priority and end up suffering the consequences.
Without an effectively managed database, these organisations struggle to control data quality, and ultimately business performance – and it all begins with address validation.
Address Validation: Getting it Right Read More »
Showcasing TigerGraph graph database. Hotel Realm, Canberra, Tuesday 7 December 2021.
While online fraud continues to become more sophisticated, so too does the technology to detect it.
Modern day fraudsters and money launderers operate predominantly in the digital world, and for this reason the TigerGraph Graph Database has been designed to provide the deep, ultra-quick analyses of large datasets that is needed for real time fraud detection.
In a world that is doing business online at increasing volumes and speeds, a system that can filter out fraud in real-time will build all the trust you’ll ever need to succeed.
Conference: Public Sector AI & Data Showcase<p style="font-size:15px"
Showcasing TigerGraph graph database. Hotel Realm, Canberra, Tuesday 7 December 2021. Read More »
by Terry Goodman, Founder of Intech Solutions
While online fraud continues to become more sophisticated, so too does the technology to detect it.
Modern day fraudsters and money launderers operate predominantly in the digital world, and for this reason the TigerGraph Graph Database has been designed to provide the deep, ultra-quick analyses of large datasets that is needed for real time fraud detection.
In a world that is doing business online at increasing volumes and speeds, a system that can filter out fraud in real-time will build all the trust you’ll ever need to succeed.
Managing Risk and Preventing Fraud with Graph Databases<p style="font-size:15px"
by Terry Goodman, Founder of Intech Solutions Read More »
TigerGraph, the only scalable graph database for the enterprise, and Intech Solutions, a leading provider of information quality solutions, recently announced a multi-year deal with the Australian Taxation Office (ATO).
A graph database and graph analytics, provided by TigerGraph and implemented by the ATO with support from Intech, will help the ATO detect intricate and multi-layered relationships between individuals and organizations, supporting the ATO’s efforts to reduce tax avoidance.
Australian Taxation Office becomes a TigerGraph customer Read More »
Ask any successful business owner which customers they value the most, and they’ll tell you it’s the ones that keep coming back to buy again. Once a business has established its customer base, estimations are that somewhere between 60 to 80 percent of future business will come from that existing group of customers. So clearly,
The Goldmine In Your CRM System – Why customer data is your most valuable business asset Read More »
So, you need to improve and rapidly scale your online and retail adoption and customer experience and you’ve identified that it’s not the CRM that’s holding you back, it’s the data. The quality information your business needs to serve new and potential customers. That’s a problem in any economic climate, but it is even more
It doesn’t matter what you sell or who you serve, the success of every business and organisation is dependent on helping customers. What are their pain points and how are you uniquely placed to solve them? Finding out the right information and recording it in a way that is easily accessible to everyone in your
Ensuring Accurate Data In Your CRM – Part 1: Benefits of solving data accuracy problems Read More »
